Terms of service

Last updated: 7 January 2026

IQ Sofas is a trading name of IQSofas Limited, a company registered in Great Britain (Company Number: 16797291). By using our website and services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our website or services.

1. Account & Access

You must be at least 18 years old to make a purchase.
Account information must be accurate and up-to-date.
You are responsible for all activity on your account. Do not share or transfer your account.

2. Products & Orders

Product images and descriptions are as accurate as possible but may vary slightly.
We may discontinue products at any time.
Placing an order is an offer to purchase. IQ Sofas reserves the right to accept or decline any order.
Your order is only confirmed once payment is processed and acceptance is confirmed via email.

3. Pricing & Payments

Prices include VAT where applicable but may exclude shipping, customs, or import duties.
Prices may change without notice.
Payment must be authorized and valid; we reserve the right to cancel orders with invalid payment.

4. Shipping & Delivery

Delivery times are estimates (3–7 working days) and may vary due to circumstances outside our control.
Risk passes to you upon handover to the carrier.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy:
https://iqsofas.co.uk/policies/refund-policy

6. Intellectual Property

All website content, images, graphics, and trademarks belong to IQ Sofas or its licensors.
You may only use content for personal, non-commercial purposes.
Do not copy, distribute, or modify any content without written permission.

7. Third-Party Tools & Links

Some services may use third-party tools. We are not responsible for their content or functionality.
Links to third-party websites are for convenience; we are not liable for these sites.

8. Shopify Relationship

Our store is powered by Shopify, but all sales are between you and IQ Sofas.
Shopify is not responsible for orders, products, or disputes.

9. Feedback

Feedback submitted to us may be used freely for commercial purposes.
Do not submit any feedback that violates third-party rights or contains malicious content.

10. Limitation of Liability

To the fullest extent allowed by law, IQ Sofas is not liable for indirect, incidental, or consequential damages arising from the use of the website or purchase of products.